Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order quickly and securely throughout the United Kingdom.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

United Kingdom

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days (when available)

Delivery times are estimates and may vary due to carrier delays, customs inspections, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment's progress.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you whenever possible.

Customs and Duties

For orders shipped within the United Kingdom, no additional customs duties are normally charged. Any applicable taxes are included or calculated at checkout where required.

Contact Us

If you have any questions regarding shipping, please contact us